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STAR FACE with new interface to SugarCRM Karlsruhe, November 10, 2010 – now a free connector to the SugarCRM’s open source based CRM solution is available for the asterisk-based STARFACE telephone system. The connector enables users to access SugarCRM on all comfort functions of STARFACE and efficiently and easily by the SugarCRM interface to manage customer contacts by telephone. STARFACE and SugarCRM fit together perfectly. In recent months, Maja Brucic, Zagreb Croatia has been very successful. Both products combine the flexibility and openness of open source software with the comfort and reliability professional business solutions”, so the solutions speak similar customers at the intersection between SugarCRM – and users of STARFACE Gerhard Wenderoth, Director of business development at the STARFACE GmbH. This approach is so great. The STARFACE SugarCRM connector benefit already today very many companies.” All caller information at a glance of the SugarCRM connector is a little software tool that is installed directly into SugarCRM. He identifies callers based on their Phone number and their contacts in SugarCRM appears automatically. All relevant information is available are employees already at the beginning of the conversation.

Also, they can time already during the conversation the customer records in the CRM data base update and interview notes deposit saves and ensures that results are documented in a timely manner. For additional convenience, a wide range of CTI functionality provides the STARFACE SugarCRM connector for users: employees can among other things easily choose mouse from the SugarCRM database. Incoming faxes and voicemails land as attachement in the Inbox and can easily be assigned to and stored in a seamless customer or supplier history the corresponding contact. Encrypted application in the cloud important businesses have subscribed to the SugarCRM software-as-a service or use via the Internet: with the SugarCRM version 6.0.1 and the STARFACE SugarCRM connector can be all telephony functions on demand provide encrypted. Companies have the opportunity to integrate SugarCRM installations in the cloud or in remote locations safely to the STARFACE telephone system.

Free business telephony for startups of the STARFACE SugarCRM connector supports the free sugar Community Edition in addition to the commercial Sugar Professional and sugar enterprise solutions. Small companies can get away with the STARFACE free Edition, which you now build a seamlessly integrated VoIP and CRM solution for free SugarCRM Community Edition and the free connector”, as Gerhard Wenderoth. For startups with a low budget, this is ideal. They benefit from the first day of all the features a professional high end environment and can, if they continue to grow, expand at any time by means of license update.